Free ground shipping is offered on orders $100+. For orders under $100, there is a flat rate shipping fee of $5.
Please allow up 5-7 business days to process and ship an order. Once an order is processed and shipped, it can take 3-7 business days to be delivered depending on your relation to the Winnipeg area.
You can find your tracking number by checking your emails for order notifications from the website, or by logging into your account and viewing your order for the latest tracking information.
At this time we do not offer expedited shipping. If you need your order by a certain date, we ask that you place your order 14 business days before that time.
If you find your order has not been delivered in this time window, please email us at firstname.lastname@example.org with your order number so we could further assist you.
From this website, we can only ship and sell to Canadian based customers.
What to do if your package is marked delivered but missing:
At this time, we ask you to contact FedEx, UPS or USPS with your tracking number for more information. We are not responsible for lost/stolen packages.
**Please note: Business days are Monday-Friday; does not include weekends. Example: 3 business days from Thursday is the following Tuesday.